PAYMENTS AND REFUNDS

There are different ways on how you can pay for your orders. 

1. SECURE PAYMENTS VIA PAYMONGO - you may pay with your Visa, Mastercard, Gcash, Maya, QR Ph, BDO, Metro Bank, or Land Bank.

2. BILLEASE -   is a buy now, pay later app that offers customers the convenience of paying for their purchases through easy monthly installments, with the flexibility to choose between interest-free or interest-bearing options, all without the need for a debit or credit card. To know more, please visit, https://billease.ph/

3. Cash on Delivery (COD)

Refunds

All refunds will be via bank deposit or gcash. Our customer support will be in communication with you throughout the process.

What is your exchange and return policy? 

Your item is eligible for a free return or exchange if it meets the following conditions:

a. Within 30 days of receipt

b. Invoice available

c. Original condition & tags intact

d. Original packaging

Should you wish to return your item, please send an email to oneup@chgglobal.com.ph stating your reason for returning along with the proof that your item is eligible.
Customer Service will assist and coordinate with you the fastest way to return your item.