FAQs

1. Who is ONEUP? 

One Up is a sub-brand of Word Balance World Balance footwear offers extra stylish designs ​that will not cost you any extra.

2. Do you ship outside the Philippines?

Unfortunately, we only ship orders in the Philippines. You may ask a friend or relative to receive the order in your behalf then have him/her ship it to you instead. 

3. How is the order shipped? 

All orders will be shipped through our partner, PAYO. PAYO is our COD gateway partner that is linked with reputable logistics providers that enables a wide COD coverage in the Philippines.

It will take an average of 2-3 working days for Metro Manila and 5-8 working days for provinces.

4. How much is the shipping cost? 

₱80 shipping fee for purchases ₱749 and below
FREE shipping for purchases ₱750 and above